Your satisfaction is what is most important to us. We stand behind everything we provide and strive to exceed expectations for 100% satisfaction. If you are not completely satisfied, we will make it right. Just email us or call customer service and one of our representatives will be glad to assist you.
Non-perishable items
If a product arrives damaged, it should be returned within 14 days of delivery in the original packaging, after contacting our customer service department at 914-240-3585. Returns should be sent to the following address:
Returns
403 Main Street Suite 636 Armonk, NY, 10504
Cancelled Orders
Once an order has been shipped from our warehouse it is not eligible for cancellation. If this should occur, our return policies will apply.
Substitutions
We reserve the right to substitute products of equal or greater value if an item is not available.
Non-perishable items
If a product arrives damaged, it should be returned within 14 days of delivery in the original packaging, after contacting our customer service department at 914-240-3585. Returns should be sent to the following address:
Returns
403 Main Street Suite 636 Armonk, NY, 10504
Cancelled Orders
Once an order has been shipped from our warehouse it is not eligible for cancellation. If this should occur, our return policies will apply.
Substitutions
We reserve the right to substitute products of equal or greater value if an item is not available.